Privacy Policy and GDPR
What type of information do we collect?
As users of the Wix platform, we receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone numbers, communications,...).
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such non-personal and personal information for the following purposes:
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To provide and operate the services;
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To provide our users with ongoing customer assistance and technical support;
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To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
Why does we use cookies?
We use cookies for important reasons, such as:
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To provide a great experience for our visitors and customers;
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To identify our registered members;
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To monitor and analyze the performance, operation and effectiveness of our website;
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To ensure our platform is secure and safe to use.
Types of cookies
In general, the cookies which are placed on our website may be categorized as essential cookies.
Take a look at the table below to see which cookies we use:
Cookie name | Purpose | Duration | Cookie type |
|---|---|---|---|
XSRF-TOKEN | Cookie for fraud detection of calls | Session | Essential |
hs | Security Cookie for Hive (legacy) | Session | Essential |
svSession | Cookie for security, stability, and core site function | 12 months | Essential |
SSR-caching | Performance cookie for rendering | 24 hours | Essential |
TS* | Cookies for attack detection | Session | Essential |
bSession | Used for system effectiveness measurement | 24 hours | Essential |
fedops.logger.sessionId | Tracking session errors and issues (resilience) | 12 months | Essential |
_wixAB3|* | Cookie for site experiments | 6 months | Essential |
server-session-bind | Cookie for API protection | Session | Essential |
client-session-bind | Cookie for API protection | Session | Essential |
oAuthState | Session cookie for identification | Session | Essential |
wixSession | Cookie for security, stability, and core site function | 12 months | Essential |
sec-fetch-unsupported | Used to indicate browser limitations preventing the enabling of site security features | Session | Essential |
Important note concerning data processing in connection with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the responsible body for the data processing that occurs via this website has their basis outside of the European Economic area and Switzerland, then the associated Google Analytics data processing is carried out by Google LLC. Google Ireland Limited and Google LLC. will hereinafter be referred to as “Google”.
Google Analytics uses “cookies”, which are text files saved on the site visitor’s computer, to help the website analyze their use of the site. The information generated by the cookie (including the truncated IP address) about the use of the website will normally be transmitted to and stored by Google.
Google Analytics is used exclusively with the extension "_anonymizeIp ()" on this website. This extension ensures an anonymization of the IP address by truncation and excludes a direct personal reference. Via this extension Google truncates the site visitor’s IP address within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional situations will the site visitor’s full IP address be transmitted to Google servers in the United States and truncated there. The IP address, that is provided by the site visitor’s browser in using Google Analytics will not be merged by Google with other data from Google.
On behalf of the site operator, Google will use the information collected to evaluate the use of the website, to compile reports on website activity and to provide other website and internet related services to the site operator (Art. 6 (1)( f) GDPR). The legitimate interest in data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are adequately protected by the pseudonymization of their data.
Google LLC. has certified their compliance with the EU-U.S. Privacy Shield Framework and on that basis they provides a guarantee to comply with European data protection law. The data sent and linked to the Google Analytics cookies, e.g. user IDs or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been reached is done automatically once a month.
The website visitor may refuse the use of cookies by selecting the appropriate settings in their browser. The website visitor can also prevent Google from collecting information (including their IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout
The website visitor can prevent data collection via Google Analytics on this website by clicking here. An "Opt-out Cookie" shall then be applied which shall prevent any future collection of the site visitors data when visiting this website.
Further information concerning data processing and use by Google, the settings and deactivation possibilities can be found in the Google Privacy Policy (https://policies.google.com/privacy) as well as in the Google Ads Settings (https://adssettings.google.com/authenticated).
Check preferences
Verify and change your preferences through the fingerprint on our Privacy page.